First national study on logistics indicators presented

The data collected for the study were retrieved from a 2022 online survey conducted by EGADE, LDM and Soy Logístico, in which more than 150 logistics experts participated.


EGADE Business School at Tecnológico de Monterrey collaborated with the consulting firm Logística de México (LDM) and the Soy Logístico Association to develop the first National Study of Supply Chain Indicators in Mexico.

The study, which benefitted from the participation of more than 150 logistics experts, emerged to establish a benchmark for organizations from various industries.

Its approach lies in the measurement of the key points that are crucial for supply chain evaluation and improvement.

The results were presented on November 29 at the PM Steele headquarters in Mexico City.

Eric Porras, national director of MBA Programs at EGADE Business School, stressed the importance of promoting a culture of continuous improvement in companies from diverse sectors, focusing on strengthening their supply chains to remain relevant in the market.

“In light of the new investments that are anticipated owing to nearshoring, companies need to progress in achieving process improvement and higher levels of efficiency. This study provides an initial basis to move forward in that direction,” he explained.

In addition, José Ambe, CEO of LDM, highlighted the critical importance of supply chain efficiency in planning and responsiveness.

“This first-ever national study on logistics indicators seeks to mark a milestone in the way we view logistics and how to face future challenges with appropriate decision-making,” he said.

David Martínez, CEO of Soy Logístico, highlighted that this first study represents a turning point for Mexican supply chains by providing concrete data on the 14 most important logistics key performance indicators (KPI).

The data collected for the study was retrieved from an online 2022 survey targeting the main member companies associated with Soy Logistico, business partners of LDM and EGADE Business School.

The information presented in the study is segmented by industry, with the contribution of 100 participating companies.

The study encompasses four main blocks:

  • Customer service level and logistics indicators: Highlights the importance of customer service levels in supply chain management, particularly during unexpected events, such as the crisis generated by COVID-19. A high fill rate performance is demonstrated, with exceptions in the automotive sector due to the complexity of its chain.
  • Supply indicators: Analyzes the impact of the health contingency and the Russia-Ukraine War on the supply chain. Sectors such as retail and manufacturing stand out with high fill rate percentages and variations in lead times, according to annual billing.
  • Transportation indicators: Examines the growing trend of alliances with transportation providers, highlighting key points such as collection zones and frequency, transfer times, and loading capacity. Significant differences can be observed between industries, such as the use of containers in the automotive sector compared to retail.
  • Financial indicators: Analyzes transportation and distribution costs on sales, identifying the logistics and automotive industries with the highest costs. The need to improve infrastructure and services is emphasized in order to guarantee more competitive logistics costs in the face of new investments owing to nearshoring.

The study indicators are organized by industry, i.e., food (25%), retail (22%), logistics (14%), manufacturing (12%), automotive (11%), health or pharmaceutical (10%), and construction (6%).

Regarding employee distribution, 42% belong to companies with more than 1,000 employees, while 63% invoice more than 250 million pesos annually.

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