By José Ángel de la Paz

Dr. Javier Reynoso, research professor at EGADE Business School and Service Management specialist, who is highly renowned in Mexico and Latin America, has been invited to participate in the European Commission project “High-Tech Skills for Industry - Fostering New Services and Jobs Creation”.

Under this initiative, the EU executive body responsible for formulating new legislation proposals and applying European Parliament and European Council decisions, will bring together approximately 150 experts in the field of Service Science from all over the world to share their expertise with European policy-makers and business leaders.

The objective is to generate policies, private-public partnerships, and highly effective education and training programs, which will help to define a forward vision and  long-term agenda (year 2030) for high-tech skills development and the creation of new services and jobs enabled by new technologies, in Europe.

“I have been invited to join a group of international specialists commissioned by the European Commission to contribute my experience as a researcher, consultant and educator in the field of Service Management to the project. I will proudly be presenting EGADE in this initiative that seeks to grow competitiveness through service innovation,” Dr. Reynoso commented.

Within the project, the professor explained, experts will perform an in-depth analysis of the state-of-the-play of high-tech skills research activities, recent publications in the area of Service Science, relevant company and industry-led efforts such as the promotion of T-shaped skills, as well as public-private partnerships, policy initiatives, and education programs and offerings that can lead to the creation of new services and jobs enabled by new technologies, such as artificial intelligence, analytics, blockchain, nanotechnology and life sciences technologies.

The European Commission project will be implemented by the research and consulting firm Empirica, The International Society of Service Innovation Professionals (ISSIP) and PwC, in different phases and activities to be carried out between January 2020 and June 2021.

The main activities include six workshops and an international conference. The latter will be held in Brussels in summer 2021.