Jatinder Jit Singh

Submitted by jose.paz on Fri, 01/10/2025 - 10:17

Jatinder Jit Singh is a Research Professor in the Department of Marketing and Business Intelligence at EGADE Business School. With 17 years of academic experience, Jatinder has trained students, managers and executives from more than 80 countries in market research, strategy, ethics and decision-making. He is an expert in using the case method and simulations for learning. Previously, he was a professor at EADA Business School and ESADE Business School in Barcelona, ​​Spain. His research focuses on business and consumer ethics and the outcomes of ethical corporate and managerial decisions. His work has been published in journals such as the Journal of Business Ethics, Journal of International Marketing, Journal of Brand Management and Academy of Marketing Science Review, among others, and presented at forums such as the American Marketing Association Educators Conference and the Academy of Management Conference.

Expertise
Research Methods in Social Sciences
Decision-making
Consumer Behavior
Photo
/sites/default/files/2025-01/Semblanza%20Web%20%284%29.jpg
Position
Research Professor in the Department of Marketing and Business Intelligence
Featured publications
  1. Iglesias, O., Markovic, S., Bagherzadeh, M. and Singh, J.J. (2020), “Co-Creation: A Key Link Between Corporate Social Responsibility, Customer Trust and Customer Loyalty”, Journal of Business Ethics, 163, 151-166.
  2. Govind, R., Singh, J.J., Garg, N. and Dsilva, Sachi (2019), “Not walking the walk: How dual attitudes influence behavioral outcomes in ethical consumption”, Journal of Business Ethics, 151, 1195-1214.
  3. Iglesias, O., Markovic, S., Singh, J.J. and Sierra, V. (2019), “Do Customer Perceptions of Corporate Services Brand Ethicality Improve Brand Equity? Considering the Roles of Brand Heritage, Brand Image, and Recognition Benefits”, Journal of Business Ethics, 154, 411-459.
  4. Singh, J.J., Garg, N., Govind, R. and Vitell, S.J. (2018), “Anger Strays, Fear Refrains: The Differential Effect of Negative Emotions on Consumers’ Ethical Judgments”, Journal of Business Ethics,151, 235-248.
  5. Markovic, S., Iglesias, O., Singh, J.J. and Sierra, V. (2018), “How Does the Perceived Ethicality of Corporate Service Brands Influence Loyalty and Positive Word-Of-Mouth? Analyzing The Roles of Empathy, Affective Commitment, And Perceived Quality”, Journal of Business Ethics, 148, 721-740.
  6. Dávila, J. F., Casabayó, M. and Singh, J. J. (2017) “A World beyond Family: How External Factors Impact the Level of Materialism in Children”, Journal of Consumer Affairs, 51(1), 162-182.
  7. Sierra, V., Iglesias, O., Markovic, S. and Singh, J.J. (2017), “Does Ethical Image Build Equity in Corporate Services Brands? The Influence of Customer Perceived Ethicality on Affect, Perceived Quality, And Equity”, Journal of Business Ethics, I44, 661-676.
  8. Vitell, Scott, King, Robert Allen and Singh, J. J. (2013), “A Special Emphasis and Look at The Emotional Side of Ethical Decision-Making”, Academy of Marketing Science Review, 3 (2), 74-85.
  9. Singh, J. J., Iglesias, O. and Batista Foguet, J. M. (2012), “Does Having an Ethical Brand Matter? The Influence of Consumer Perceived Ethicality on Trust, Affect, And Loyalty”, Journal of Business Ethics, 111 (4), pp. 541-549. (FT50)
  10. Iglesias, O.; Singh, J. J. and Casabayó, M. (2011), “Key Changes and Challenges for Brands in An Uncertain Environment”, Journal of Product and Brand Management, 20(6), 436-439.
  11. Iglesias, O.; Singh, J. J. & Batista-Foguet, J. M. (2011), “The Role of Brand Experience and Affective Commitment in Determining Brand Loyalty”, Journal of Brand Management, 18(8), 570-582.
  12. Noble, Charles; Bentley, John; Singh, J. J. & Campbell, David (2010), “In search of eminence: A personal brand-building perspective on the achievement of scholarly prominence in marketing. Journal of Marketing Education, 32(3), 314-327.
  13. Vitell, S.J.; Singh, J. J. & Paolillo, J. G. P. (2007), “Consumers' Ethical Beliefs: The Roles of Money, Religiosity and Attitude Toward Business”, Journal of Business Ethics, 73(4), 369-379. (FT50)
  14. Singh, J. J.; Vitell, S.J.; Al-Khatib, J. & Clark, I. (2007), “The Role of Moral Intensity and Personal Moral Philosophies in The Ethical Decision Making of Marketers: A Cross-Cultural Comparison of China and The United States”, Journal of International Marketing, 15(2), 86-112.
  15. Vitell, S.J.; Paolillo, J. G. P. & Singh, J. J. (2006), “The Role of Money and Religiosity in Determining Consumers' Ethical Beliefs”, Journal of Business Ethics, 64(2), 117-124.
  16. Vitell, S.J.; Paolillo, J. G. P. & Singh, J. J. (2005), “Religiosity and Consumer Ethics”, Journal of Business Ethics, 57(2), 175-181.
Discipline
Marketing
Business Ethics and Social Responsibility
Education

PhD in Marketing with a specialization in Psychology
University of Mississippi, United States

MBA
Punjab Technical University, India

Bachelor of Science
Guru Nanak Dev University, India

Google Scholar
https://scholar.google.com/citations?user=udIZWlEAAAAJ&hl=en

Claudia Quintanilla

Submitted by egade on Fri, 05/25/2018 - 15:50

With more than 20 years of experience as an independent consultant in the field of Market Research, Dr. Claudia Quintanilla is a member of the SNI (Sistema Nacional de Investigadores), Level I, Conacyt.

As a Research Professor at EGADE Business School and member of the Thematic Area Research Group (GAT) in Production, Marketing, and Responsible Consumption at the Tecnológico de Monterrey Business School, she has published in indexed journals such as the Journal of Consumer Studies, MAGIS, amongst others. In addition to her title of Director of the Department of Marketing and Analysis, she teaches courses in both the master’s and doctoral programs.

Expertise
Marketing
Market Research
Consumer Behavior
Email
claudia.quintanilla@tec.mx
Photo
/sites/default/files/2022-02/Claudia%20Quintanilla.jpg
Position
Director of Marketing and Business Intelligence Department
Featured publications
  1. Perez, M., Quintanilla, C., Castaño, R. and Penaloza, L. (2019), "Inverse socialization with technology: understanding intergenerational family dynamics", Journal of Consumer Marketing, Vol. 36 No. 6, pp. 818-826. 
  2. Blodgett, J.; Bakir, A.; Mattila, A.; Trujillo, A.; Quintanilla, C.; Elmadağ, A. (2018) "Cross-national differences in complaint behavior: cultural or situational?". Journal of Services Marketing, 32 (7) 913-924
  3. Ayala, E., Flores, D., Quintanilla, C. & Castaño, R. (2017) Daily use of time, personal characteristics and experienced well-being. Journal of Consumer Marketing Vol.34(2). 96-107
  4. Quintanilla, C., & de la Peña, A. (2017) La presencia virtual y los comentarios en línea como herramientas de mercadotecnia social Administración. Un enfoque latinoamericano México-Brasil 315-330  Pearson
  5. Amezcua, B. & Quintanilla, C. (2016) When eWOM becomes cynical. International Journal of Consumer Studies Vol.40(3). 290-298
  6. de la Peña, A. & Quintanilla, C. (2015) Share, like and achieve: the power of Facebook to reach health-related goals. International Journal of Consumer Studies Vol.39(5). 495-505
  7. Quintanilla, C. & Ayala, E. (2014) Attitudes and Causes of Cheating among Mexican College Students: An exploratory research.  Revista Internacional de Investigación en Educación Vol.6(13). 17-30
Awards
  • Premio Raúl Conde, best speech at the Congreso de la Academia de Ciencias Administrativas, co-authored, for the paper “Desarrollo y validación de una escala para medir el uso de etiquetas nutrimentales” (2014)
LinkedIn
https://www.linkedin.com/in/claudia-quintanilla-15a17a10/
Scopus
https://www.scopus.com/authid/detail.uri?authorId=35362836400
Discipline
Marketing
Education
  • Ph.D. in Business Management
    Tulane University
  • MBA
    Tulane University
  • MBA
    Tecnológico de Monterrey

Rajagopal

Submitted by egade on Fri, 05/25/2018 - 14:17

The broad teaching and research career of Professor Rajagopal has developed in the fields of marketing strategy, consumer behavior, technology and innovation management, international business management, service marketing, management of new products and brand management. His academic excellence has been acknowledged by the Government of Mexico for the premier executive program in innovation, technology, and competitivity, as well as for his top-level research.

He is a member of multiple international research associations, such as the Royal Society for Encouragement of Arts, Manufacture and Commerce (United Kingdom), the Chartered Management Institute, Institute of Operations Management, Academy of Marketing Science, Association of Consumer Research, the Latin American Chapter of the Business and Economics Society International, Marketing Science Institute, (USA), and the Indian Society of Agricultural Economics (India). He is also a member of the Sistema Nacional de Investigadores (SNI), Level III, Conacyt.

Professor Rajagopal has been part of the editorial board or the management of several journals such as Emerald Emerging Marketing Case Studies, International Journal of Leisure and Tourism Marketing, International Journal of Business Competition and Growth, International Journal of the Built Environment and Asset Management, Indore Management Journal, Journal of Marketing Analytics, Innovative Marketing, Journal of Tourism, and the Journal of Corporate Responsibility and Leadership.

In addition to his teaching activities at EGADE Business School, Professor Rajagopal serves as a professor at Metropolitan College of the University of Boston (USA). He has also been a professor in several Indian institutions such as the College of India and the National Institute of Agricultural Marketing, where he served as the Academic Director, the Institute of Rural Management, and the National Institute of Rural Development, where he was Assistant Director. Additionally, he taught courses and programs at the Indian Institute of Management, Narsee Monjee Institute of Management Studies, Vigyana Jyoti Institute of Management, Institute of Public Enterprise and the International Management Institute.

Expertise
Marketing Strategies
Consumer Behavior
Services Marketing
Technological Innovation
Global Business
Phone
+52 (55) 5483 2221
Email
rajagopal@tec.mx
Bio subtitle
"Continuous learning and hard work contribute to success".
Photo
/sites/default/files/2018-05/Rajagopal.jpg
Position
Professor at the Department of Marketing and Business Intelligence
Featured publications
  1. Rajagopal and Ananya Rajagopal (2018) "Brand Literacy and Knowledge Transfer Process: Analysis of Purchase Intentions among Consumers in Mexico,". International Journal of Business Innovation and Research, 16 (3) 302 - 323
  2. Rajagopal (2019) Contemporary Marketing Strategies: Analyzing Consumer Behavior to Drive Managerial Decision Making. Palgrave Macmillan.
  3. Rajagopal (2019) Qualitative Marketing Research. Business Expert Press, New York.
  4. Rajagopal (2019) Competitive Branding Strategies: Managing Performance in Emerging Markets. Palgrave McMillan.
  5. Rajagopal, Vladimir Zlatev (2018) Business Dynamics in North America Analysis of Spatial and Temporal Trade Patterns. Palgrave Macmillan.
  6. Rajagopal (2018) Shifts in Business-Politics Paradigms: Exploring Lessons and Future Growth in Business Governance and SocietyAnalyzing Shifts. Springer International Publishing.
  7. Rajagopal (2018) Competing on Performance on the Global Marketplace: Applying Business Analytics as a Robust Decision Tool in Operations and Service Management: Concepts, Methodologies, Tools, and Applications. IGI Global.
  8. Rajagopal (2018) Analyzing Start-Up Enterprise Eco-System and Convergence of Global-Local Endeavors in Start-Up Enterprises and Contemporary Innovation Strategies in the Global Marketplace. IGI Global.
  9. Rajagopal & Castaño, R. (2018) Social group influences in Digital Marketing and Consumer Engagement: Concepts, Methodologies, Tools, and Applications. IGI Global.
  10. Rajagopal (2018), Consumer Behavior Theories: Convergence of Divergent Perspectives with Applications to Marketing and Management, Business Expert Press, New York 
  11. Rajagopal (2016), Sustainable Growth in Global Markets: Strategic Choices and Managerial Implications, Palgrave Macmillan, Basingstoke, Hampshire, UK  ISBN: 978-1-137-52593-2
  12. Rajagopal (2011), Impact of Radio Advertisements on Buying Behaviour of Urban Commuters, International Journal of Retail and Distribution Management,  39 (7),  480-503
  13. Rajagopal (2008), Measuring Brand Performance through Metrics Application, Measuring Business Excellence, 12 (1), 29-38
  14. Rajagopal (2006), Innovation and Business Growth through Corporate Venturing in Latin America: Analysis of Strategic Fit, Management Decision, Vol.44, Issue 5, 703-718
Awards
  • Awarded UK-Mexico Visiting Chair 2016-17 for collaborative research with University of Sheffield, UK, instituted by the Consortium of Higher Education Institutes of Mexico and UK.
  • Awarded for best course design and development on Innovation, Technology, and Market Competitiveness for executive education by the Vice Rector, Extension Education, Tecnologico de Monterrey, Mexico, NL in September, 2015.
  • Conferred the highest recognition of National Researcher- Level 3 in the area of Social Sciences by the National Council of Science and Technology, Government of Mexico (2013-22).
  • Innovative Teaching Award 2011, VI Congress of Innovative Education, Monterrey Institute of Technology and Higher Education, Monterrey, December 7-9, 2011
  • Emerald Literati Network Award for Excellence 2009: Highly commended paper “Measuring brand performance through metrics applications”, published in Measuring Business Excellence, 12 (1), 2008, 29-38
  • Conferred the honor of “Fellow” of the Royal Society of Arts, Manufacture and Commerce, London, w. e. f.  September 20, 2006, Elected as Life Fellow Since May 10, 2016
  • Pravasi Bhartiya Samman Award 2023
Scopus
https://www.scopus.com/authid/detail.uri?authorId=23025659500
Discipline
Marketing
Management
Innovation and Entrepreneurship
Education
  • Ph.D. in Marketing
    Ravishankar University, India
  • Master of Arts in Economics
    Ravishankar University, India 
ORCID
https://orcid.org/0000-0002-2938-0858