José Manuel Maraboto

José Manuel Maraboto

Professor of Service Management Innovation and Entrepreneurship at EGADE Business School

Professor Quepons has a 29-year professional career at Tecnológico de Monterrey, during which he has served as Director of the administrative department; a Program Director and a regular Associate Professor at the EGADE Business School, Monterrey Campus. He was the Founding Director of the Master Program in Business Management at EGADE Business School, and the National Coordinator of the Academy of Business Management of ITESM System, overseeing the design of the 2011 syllabus for the Bachelor in Business Management. Since 2007, he is a visiting professor at the American University of Managua (UAM), Managua, Nicaragua, teaching Strategic Planning, in the program of Master in Administration UAM-ITESM. Professor Maraboto has broad experience in the areas of executive education and consulting, both in Mexico and abroad, teaching programs for companies such as Grupo ALFA, Cervecería Cuauhtémoc-Moctezuma, General Motors Mexico, GRUMA, Realty World México, Grupo FEMSA, Mexican Hotel Association of Nuevo León, Grupo Prisma, Grupo Rebasa, Grupo Senda, Grupo Tigo (El Salvador, C.A.), Grupo Soriana, Seven Eleven, Hotel “El Panamá” (Panamá, C.A.); Volkswagen Mexico, Roche Laboratories, amongst others. In 2007, he was awarded the “Award for Teaching and Research Work,” and in 2013 he was granted the Award “ERSKINE & LEENDERS” for the best written case granted by the Latin American Association of Cases (ALAC, by its acronym in Spanish). Some of his areas of interest in research are social entrepreneurship, corporate innovation, service management, and negotiation strategies.

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